YouFirst
Heath app
How might we help users understand their stress symptoms and access helpful resources?
Design thinking
User research
UX/UI design
Rapid prototyping
Testing
Hyper Island concept project
December 2021 - January 2022
Tools:
Figma
Stress and burnout in numbers
Applying a Design Thinking approach
EMPATHISE
Understanding the target group and how they experience stress and burnout
I’ve conducted user interviews to find out more about:
their circumstances and triggers
how they understand their symptoms and feelings
the type of resources and/or support they look for
Placing my findings into an empathy map helped me gain a deeper understanding of the needs and goals of YouFirst target group
DEFINE
Stress triggers and the support users need
Problems
Our users need a way to understand their stress symptoms and triggers.
Our users need a way to access the resources and support they need.
How might we
How might we help users understand their stress symptoms and triggers?
How might we help users access the resources and support they need?
IDEATE
Exploring the user journey through burnout to ideate possible design solutions
Drawing a storyboard allowed me to further brainstorm and visualise the steps and emotions users may be going through in a situation of stress and burnout, and how YouFirst could support them. I then sketched some initial design concepts using low-fidelity wireframes.
PROTOTYPE & TEST
Mid-fidelity prototype
I've created a mid-fidelity prototype and tested it with people who participated in the user research.
High-fidelity design
The choice of style and components in the UI design reflects the purpose of YouFirst - to create a supportive and easy environment for users experiencing stress and burnout. Colours are soft and playful, typography and shapes are clean and friendly.
The feedback gathered during testing was also taken into consideration.
UNDERSTAND YOUR STRESS LEVEL WITH 5 SIMPLE QUESTIONS
ACTIVITIES AND SUPPORT INSIDE THE YOUFIRST COMMUNITY
EXPLORE HELPFUL BLOG POSTS ON MENTAL HEALTH AND WELLBEING
TRACK YOUR TEST RESULTS, NOTE DOWN OR RECORD YOUR THOUGHTS
Learnings & next steps
Exploring the topic of burnout, I've learned that there are different variables to each person's experience but there are also common denominators such as self-awareness and support that most people seek in a situation of stress.
The next step would be test the high fidelity prototype and further understand how YouFirst can add more value to users through curated and customised tools, resources and groups.